What's Important to Us
We are professionals, not geeks, and we treat our clients with
respect and expect to be treated in-kind.
We are understanding, looking at all problems from the client's
point of view, NOT from the computer's point of view.
We are problem-solvers, who enjoy nothing more than taking something
that is not working as it should, and making it work for the client.
We are excellent communicators, providing easy-to-understand explanations
of our work and our recommendations to our clients.
We are responsible; once we are contacted about a computer problem,
the problem becomes ours, not just the client's.
We are members of the community, working to improve the lives
of everyone in the neighborhood, not just ourselves or even just our clients.
On-site Computer Consultant
If you like heading to the same office every day, in the same cube, serving
the same computers and users, and don't mind being one small cog in a
large machine, don't respond to this posting.
However, if you're ready to take your hard-earned knowledge and extensive
troubleshooting skills and apply them to a wide variety of situations
in a small and flexible company, read on.
OR
If you've branched out on your own supporting home and small office clients,
and are frustrated by the ups and downs of independent contracting, and
are ready to be part of a team with a large client base, benefits, and
a salary, read on.
OR
If you’ve been stuck providing on-site support as an employee of
a support franchise or big-box store with limited choices and limited
opportunities for advancement, read on.
We're looking for an experienced technical support consultant to join
our small and growing on-site computer support firm serving the Washington
DC metropolitan area. With a list of 250+ clients over our first 4 years
of doing business, we must expand, and we need a self-motivated, professional,
and personable on-site support consultant. You must be able to switch
gears rapidly and apply all of your problem solving skills to find creative
solutions for our residential and small business clients. You must like
people to do this job!
Requirements:
Degree preferred
Minimum 3 years Windows 2000, XP, Server 2000, Server 2003 experience
required
Small office and residential support experience highly recommended
Experience with hardware troubleshooting and repair for desktops and
servers
Virus removal and spyware removal experience required
Knowledge of small networks required (routers, switches, DHCP, DNS,
wireless)
Strong communications skills, both written and verbal
Must have driver’s license and a relatively clean driver’s
record
Must be willing to allow a background check
Must have reliable vehicle (company pays mileage)
Benefits:
Preferred health, dental, vision, and prescription coverage
Performance bonuses
3 weeks vacation/sick time
Supportive environment, friendly clients, and steady growth!
E-mail only at
